The residential program at Hazel Hills Residential Crisis Center provides a comprehensive continuum of care that is highly structured and relies on clinical practices to provide the highest quality treatment to individuals in recovery. Hazel Hills Residential Crisis Center residential program is abstinence-based treatment. Residents are screened weekly for drugs, alcohol and nicotine. The residential centers are state-licensed Behavioral Health Services Organization (BHSO) and Alcohol and Other Drug Entity (AODE) centers with residential and partial hospitalization licenses. In addition to meeting state licensing requirements, Hazel Hills Residential Crisis Center is credentialed with many major private health insurance companies which require the centers to have a medical director and a registered nurse on staff.
Clinical professionals provide individualized, dynamic and efficient therapy to the client and their family through individual and group sessions. Clinical counselors offer assessment, diagnosis, psychotherapy, treatment planning, addiction counseling, psychoeducational programming, relapse prevention planning, and crisis intervention. Licensed clinicians in both the outpatient and residential settings oversee the programs performed by certified drug and alcohol counselors (CADCs) and offer clinical insight during weekly multidisciplinary team staffing meetings. In addition to programs that directly benefit the client, the licensed professionals participate in utilization review of ongoing client records to ensure compliance.
Practicing life skills while in recovery is beneficial to success post-treatment. When residents practice these skills, they are given the opportunity to work on employment skills, financial responsibility, time management, physical health, recreation, community service, communication, healthy diet, hygiene, household management, cooking and cleaning.
Various opportunities are provided to residents for their personal spiritual enrichment. Through these experiences, residents strive to achieve spiritual wellness by finding meaning in life events, demonstrating individual purpose, showing compassionate towards others and finding solace in a higher power. Hazel Hills Residential Crisis Center pastoral counselors facilitate spiritual growth through one-on-one sessions and group activities.
Peer support specialists provide daily programming for Hazel Hills Residential Crisis Center residents. Because peer support specialists are in recovery themselves, they provide an immeasurable service of empathy and assist in transitioning by identifying local sponsors for residents upon graduation. Residents also participate in step studies and outside AA/NA meetings. These programs expose all residents to other self-help groups including Celebrate Recovery and Lifeline.
Hazel Hills Residential Crisis Center case managers assist individuals in identifying their goals, needs and resources. From that assessment, the case manager and the client form a plan for success in recovery. Many times our case manager acts as an advocate on behalf of the client to obtain needed services, including identifying education opportunities, legal assistance, vocational skills, obtaining employment, state or federal benefits and identifying resources in their local community.
While in treatment, Hazel Hills Residential Crisis Center residents receive one-on-one medical intervention from our physician medical director and registered nurse. For many individuals who have experienced addiction, there may be an underlying medical condition that has gone untreated and our approach to holistic care involves medical staff trained in addiction medicine. Prior to treatment completion, the medical staff will work with the case manager to ensure that the client has a medical home in their community by coordinating medical care to a primary care physician covered by the client’s insurance or Medicaid carrier.
Hazel Hills Residential Crisis Center residents are assessed through a multidisciplinary team approach consisting of licensed mental health clinicians, the resident's case manager, residential staff, program director, and medical staff. The team meets initially to assess the resident's progress and then the resident is invited to share their insight into their progress in the program. Treatment plan goals are assessed and revised as necessary. The goal of this treatment team meeting is to provide encouragement to the client, but to also tailor treatment goals to the resident's individual needs